Email reaches a founder, not a queue.
Voicebox is run by Arc Labs LLC. There is no phone tree and no ticket deflection bot; there is an inbox that gets read.
Support
Anything about using Voicebox: setup, the widget, billing, plans, exports, deleting data. Replies typically land within one business day, often much sooner.
support@usevoicebox.devSecurity reports
Found a vulnerability? Email with "security" in the subject line and it goes to the top of the pile. Please include steps to reproduce; we'll acknowledge within two business days and keep you posted through the fix.
support@usevoicebox.devThe quick question lane
The widget in the corner of this page is the live product. If your question fits in a sentence, that works too — it lands in the same dashboard we ship with.
Also on X as @usevoicebox. Formal legal notice to Arc Labs LLC is served by email per the Terms, which is what makes it binding — no paper required.